PC Craft - Frequently Asked Questions

Answer...We use a fully secure, on-line ordering system through which you can pay using your credit card or by check or internet banking transfer. Just click on the 'Add to Order' shopping cart button on each product's page to complete your order, with each order individualised with postage for your country (click on link at right top for more).

Answer...You most certainly can...Just use our normal ordering system (i.e. click on the 'Add to Order' button) for the product you wish to lay away, and in the comments section of the secure on-line ordering form, just insert a brief note letting me know that this order is for a lay away, and telling me how much you wish to pay as a deposit. If you are paying by credit card, just click on the credit card option and, as I transact all my credit card transactions off-line, I will just charge your for the agreed amount. For future payments, you can simply e-mail me, advising me of how much each installment is you want to pay at that time, and I will put a charge through on your credit card for the amount of each payment (or you can send me a cheque). See my lay away/lay-by conditions at right....

Answer...We use Australia Post for all our shipping—Parcels go Yellow Express through Australia Post. Yellow Express has Tracking No. Postage inside Australia – Up to 500g: $6.50; 500g-3kgs: $9.30; over 3kgs – Will advise. Postage outside Australia – Will advise. Insurance is optional.

Answer...In most cases, yes...but if I don't have a particular product in stock when you order it, I will advise you of an anticipated delivery date if I have to make it for you. This normally takes a couple of weeks.

Lay-by/Lay Away Terms & Conditions

Layby/Lay Away terms are available to suit your needs. Normally I require a twenty percent (20%) deposit on initial order, and completion within three (3) months would be appreciated.
I invite you to e-mail me to discuss your order and terms. I am happy to tailor the layby/lay away payments to suit your requirements.
International orders can be in your own local currency, and payments can be made by credit card, cheque, internet banking transfer, or money order. Or you can use your credit card from this site by going back to the orignal product page and clicking on the Add to Order button. Refunds are not available on laybys/lay aways, however, I'm happy to give you a credit towards another PC Craft product. Postage and insurance charges are payable. Contact me for details. Please complete the normal 'Add to Order' procedure, and include a note in the Comments section that it is a lay away, and the amount of deposit you wish to pay. Your order will become effective and binding upon receipt of your layby/lay away deposit.

1.   The pictures on this website have come from our personal collection, these images from the past are sure to enhance any of your projects. These images can added to your crazy quilting, silk ribbon embroidery, needle art, home décor, scrapbooking, card making, altered books, assemblage and collage.

2.   Images printed on fabric have been treated with Bubble Jet 2000 allowing you to hand wash your project if needed.

3.   Please note that all prices are in Australian dollars.

4.   Postage is not included and postage & handling will be advised after placing order.

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